Terms and Conditions

Terms and Conditions

Thank you for Using “Pada Technologies Limited”! The Term of use and Privacy Policy explains how your personal information is collected, used and disclosed by Pada Technologies Limited.

These terms of Use govern your use of “Our” website and mobile App. Please read these Terms carefully, and contact us if you have any questions. The Terms herein define our legal agreement between the User and Pada Technologies Limited. By using our Services, you signify that you have read, understood, and agree to be bound by these Terms, including the policies referenced in these Terms.

Please note that the administrators of Pada Technologies reserve the right to modify any part of whole of the terms of use and/or privacy policy at any time to be meet current realities.


“Pada Technologies Limited”, “we”, “us”, or “our” means Pada Technologies Limited or any of its affiliates or subsidiaries;

b) “parties” means User and us;

c) “Services” means the website www.pada.africa, any of our associated websites or mobile applications (collectively the “Pada Technology Site”) and the services available through the Site;

d) “Submissions” means any unsolicited idea, suggestion or other material in any format;

e) “Terms” means the Pada Technologies Terms and Conditions of Use (including, the Privacy Policy)

f) “User” means

  • (i) the individual, if the individual is licensing the Services for his or her personal use; or
  • (ii) the corporation, institution, partnership, organization or other entity on whose behalf the individual accepting these Terms is acting;
  • g) “User account” means the account a user must register for, in order to use certain Services; and

    h) “User content” means any text, sound, graphics, or other material which User post, upload, or otherwise share on or through the Services.


    Our services can be used by persons who have formed a contract with Pada Technologies Limited by simply registering and complying with the Terms and Conditions. When setting up your account, you must provide accurate and complete information and do so subsequently. You must also create a valid email address.

    You must have reached the age of consent (14) to register on the web or app. We do not knowingly collect personally identifiable information from anyone younger than 14.


    For effective use of the website, you may be required to provide Us with personally identifiable information. The types of information include:

  • Customer‟s names,
  • Email address and phone number,
  • Motorcycle plate number,
  • Address,
  • Driving license,
  • Bank account details.
  • Company name,
  • Passport photograph,
  • Debit card details.
  • The information collected would be used to contact and (or) identify a User.


    Please note that our collection and use of personal Identifiable information in connection with the Services rendered is described in Pada Technologies Privacy notice. See Privacy Policy section on our web / Mobile App.

    Any information we collect from users may be used in the following ways.

  • For email marketing/online marketing
  • For analytics. i.e we will use personal data to create user profile on our database, to identify each user, to offer bonus to users, and to send notifications to our users.
  • We would use debit card details to charge customers for using our service
  • We may credit user‟s bonus into their wallet account or send a token voucher to their account.


    User get services which include E-hailing Transportation and online Logistics Service provider.

    The service enables the delivery agents and the Customers connect through Our web/mobile App.

    We render courier/logistics services through third party delivery agents who deliver the consignments to the recipient.


    We may change our Service and Privacy Policy, so that they accurately reflect our Service and Policies. Unless otherwise required by law, we will notify you through Push notification sent through general announcements on the mobile app and/or publication of changes on our websites.


    We have three payment options:
  • Cash payment.
  • Debit card payment.
  • Wallet payment. (Wallet can be funded through debit card or receiving a token transfer from a third party)
  • Please note that in respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.


  • (i)Users are to declare correct information about what product they are Shipping through our platform while placing an order.
  • (ii) Users are also required to provide accurate information regarding pickup and delivery address(es) for all their shipments on our web/mobile app.
  • (iii)Any user requesting for express or premium services through our email, social media or any other channel on any of our platforms is required to declare accurate information about their shipment including but not limited to pickup /delivery addresses and contact details of the recipient.
  • (iv) All sensitive items including but not limited to Id cards, Security documents, Certificates and Testimonials, Credit and/or Debit cards, Mobile or smart devices (including computers), Admission / employment letter, jewelleries, wedding/anniversary accessories (including wedding gown / wedding suite, Asoebi, cakes etc), pictures / albums, Video CD or cassettes, memory cards / flash drives or computer RAM, Black Box, register, building / surveyor plans, literature reviews or draft documents, receipts, prescription notes or medical report, medical samples, visa / resident permit, any fragile item or ostentatious goods etc must be declared and shipped through premium or express channel. That is why

  • When using the Services, user agree not to do any of the following

    a)Ship prohibited items using our Platform. Prohibited items include but not limited to:
  • (i) Human beings either corpse or cadaver.
  • (ii) Human parts.
  • (iii)Illegal & Contraband items.
  • (iv) Firearms, weaponry, and their parts.
  • (v) Money.
  • (vi) Highly inflammable items or explosive devices.
  • (vii) Poisonous items.
  • (viii) Fragile items may only be shipped through our
  • (ix) Medical waste or toxic waste.
  • (x) Indian hemp, Cocaine and other hard drugs.
  • (xi) Stolen item.
  • (xii) Pirated items including items of intellectual property.
  • b) Use hateful, abusive, harassing, libellous, or obscene language towards other users. The Services in violation of Pada Technologies Limited or any third party's intellectual property or other proprietary.

    c) Use or attempt to use another person‟s account.

    d) Disrupt or interfere with the security of, or otherwise abuse, the Services, or any servers or networks connected to the Services.

    e) Connive with another user or a rider to defraud or engage in sharp practice for personal enrichment while using „Our‟ services. Such sharp practice with an intention to cause mischief on another user, Pada Technologies representatives or its affiliates.

    f) To supply deceitful or wrong information on any of „Our‟ platforms. Deceitful information implies wilfully withholding part or whole of information which is required while using our servicestack